Return & Exchange Policy

We aim to provide you with the best quality and fit available while raising money for the firefighters charity.

If the item you receive from us is not as you expected or has arrived damaged, then please click the button below to download our returns form, print it out and include in the package of the items you are returning.

As we are trying to send as much money as possible to the Firefighters charity, we are unable to provide complimentary returns so please use a carrier of your choice. If you would like an exchange, this will be shipped to you as soon as possible free of charge.

BOA ME Ltd. Trading as Helping Hoodies. Registered in the U.K. Company Number: 13002549